Service
AI Agents & Assistants
Website, WhatsApp and voice assistants trained on your own documents and data. They answer customer questions, qualify leads and collect bookings, and they say “let me get a person” instead of guessing.
The problem
Customers ask the same questions all day, often after hours. Generic chatbots either can’t answer or confidently make things up, and both cost you customers.
What changes
- Instant, accurate answers about your services, prices, hours and policies
- Bookings and leads captured while your team is busy or offline
- A clean hand-off to a person whenever the assistant isn’t sure
Capabilities
What we build for you
Grounded answers
Answers come only from your content, with sources, and the assistant declines instead of guessing when evidence is weak.
Chat and voice
Website chat embedded with one script tag, plus voice with speech-to-text, spoken replies and interruption handling.
Multi-agent orchestration
A router sends each question to specialist agents (pricing, services, booking) and merges their answers into one reply.
Task agents
Booking and qualification flows that gather details over several messages and only ask for what is still missing.
Guardrails
Confidence thresholds, deterministic rules for prices and dates, and prompt-injection defences.
Bilingual
Assistants that detect the customer’s language and answer in it, such as German and English.
Proof, not promises
Things we’ve built with this
Deliverables
What you get
- Assistant trained on your website and documents
- Website widget (and WhatsApp or voice where needed)
- Hand-off rules to your team
- Test suite with hallucination probes
- Admin access and documentation
Tools
What we build with
We pick the model and tools per project, based on accuracy, cost and where your data is allowed to go.
It is designed not to. It answers only from your content, checks how relevant its evidence is, and hands off to your team below a confidence threshold. Before launch we run test questions that deliberately try to trick it.
On your website as a chat widget, inside WhatsApp or other messaging channels, or as a voice assistant. One assistant can serve several channels.
Yes. It can collect the details of a booking request over a conversation and pass them to your calendar, CRM or team.
Other services
Let’s find where AI can take work off your plate.
Book a free call. We’ll look at how your business runs and tell you honestly what’s worth automating, and what isn’t.